Customer Reviews

Based on 1 review
0%
(0)
0%
(0)
100%
(1)
0%
(0)
0%
(0)
K
K.F.
Item is fine, shipping problems.

This item arrived in good shape, fit properly - no concerns.
I had frustrating challenges with shipping, so I’ve decreased my rating a couple stars. Although there was no expedited shipping option, the item made it to my area quickly according to the shipment tracker. However, the local shipper held onto the package for almost a week before handing it off to the USPS to deliver to me. In other words the delivery or tracking ran into significant problems at the second-to-last mile. This was really disappointing - the package took longer to get from the next town over to my door, than it took to get from China to the next town over.

Hi Kevin,

Thank you for your feedback and for sharing your experience. We're glad to hear that the item met your expectations and arrived in good condition, but I'm sorry to hear about the issues you faced with the shipping process.

We understand how frustrating delays can be, especially when your order is so close to its final destination. We hope for your understanding as we have no control over the logistics workflow. We are constantly working on improving our shipping partnerships and logistics to prevent such issues. Your feedback is invaluable as it helps us to identify areas where we can improve.

Thank you for bringing this to our attention, and we hope to serve you better in the future.

All the best and have a nice day!

Your Fashion Chingu Team