Dear valued customers in Canada and those planning to ship our products to Canada, we’re aware of the ongoing situation with Canada Post and want to provide you with updates on how this impacts our operations and your orders.
What’s Happening:
Due to the ongoing Canada Post strikes, operations have been significantly affected. Canada Post is currently not accepting new shipments as they work through a substantial backlog of deliveries.
How This Impacts Your Order:
If you’ve placed an order with us, we are temporarily holding your parcel until their services resume. We understand this is frustrating, especially during the busy holiday season, and we sincerely apologize for any inconvenience this may cause.
What We’re Doing:
We’re closely monitoring the situation and will ship your order as soon as Canada Post reopens for new shipments. Additionally, we’ll keep you updated and notify you as soon as we have more information.
Have Questions?
If you have any concerns or need assistance, please don’t hesitate to reach out to our support team. We’re here to help.
Thank you for your patience and understanding as we navigate this situation together.
