Why did I receive a partial shipment? Partial shipments may occur when one or more items in your order are...
Why did I receive my order with a missing item? Partial shipments may occur when one or more items in...
If on a rare occasion, your order has a defect or is damaged upon receipt, contact us within 7 days...
If your package got tagged as Return to Sender (RTS), we recommend reaching out to our support team immediately so...
If you notice that your package’s tracking update says “In transit delay” and it’s been a while since the last...
If your package information says that your order has been delivered already but you did not receive it, follow our...
